In short: the data you provide is used only to create and deliver your family website. All source data is deleted within 24 hours after the site handoff is confirmed. Questions: @digital_trees.
1) What data we collect
- Genealogy details: names, dates, degrees of kinship, photos, short notes/memories.
- Client contacts: name and email/phone — for order-related communication.
2) Purpose of processing
Exclusively to create and deliver your genealogy website (including an offline version and, if requested, PDF/vector outputs). Data is not used for marketing and is not shared with third parties without your consent.
3) Storage and access
- During production, data is stored by the Provider in project work folders.
- The finished site is hosted on free hosting (chosen by you or recommended). Such hosting has its own privacy policy beyond our control.
- Access to materials is limited to the Provider and the client.
4) Retention and deletion
After confirmation of delivery, all source data and intermediate files are deleted within 24 hours. We only retain service information about the order (invoice/communication) for the period required by law.
5) Your rights
- Clarify, correct, or request deletion of data before the site is handed over.
- After deletion, we keep no copies, except the site already published by you on hosting (and your offline copy).
6) Photos & copyright
By providing photos/materials, you confirm you have the rights to use them for the project. Rights to the content (names, photos, texts) remain yours; rights to the implementation/site template remain with the Provider. You receive a perpetual license to use the delivered site and files (offline, PDF/vector).
7) Minors’ data
If the tree includes data about children/minors, the client confirms they have consent from the legal representatives to use such data strictly within the project.
8) Security
We minimize the volume of stored data and aim for secure file transfer. If you send materials via email/messengers, please consider their own privacy and security terms.
9) Hosting & technical limitations
Free hosting is a convenient start, but it may have limitations in stability/speed/SSL. We are not responsible for third-party hosting outages. Upon request, we can assist with migration to paid hosting and a domain (see “Prices”).
10) Tree updates
After delivery, we can update/edit your data upon request according to the current price list.
11) Prohibited content
Please do not submit materials that violate the law, infringe copyright, or contain prohibited/offensive content.
12) Changes to this policy
This document may be updated. The current version is always available on this page with the update date shown above.